Fintech Onboarding Redesign
Redesigned the first-time user onboarding journey for a mobile wallet, reducing drop-off across identity verification and card-linking flows.
Portfolio
Product Designer
Design-focused product thinker creating intuitive, research-driven digital experiences across fintech, SaaS, and healthcare.
Selected Work
Redesigned the first-time user onboarding journey for a mobile wallet, reducing drop-off across identity verification and card-linking flows.
Built a scalable React component library and Figma token system used by four product squads to unify enterprise dashboard experiences.
Simplified checkout architecture and interaction states for a high-volume storefront, improving completion and reducing support tickets.
Designed a patient-facing portal with clearer appointment, records, and messaging flows while meeting strict privacy and accessibility requirements.
Archive
Additional work includes product audits, dashboard redesigns, design system migrations, and mobile feature launches across fintech, commerce, and healthcare products.
Get in Touch
hello@gayanekhachatryan.com